Below are customer highlights for the week of Dec. 21 during my shift, both on the switchboard and off:

Customer A: “Hi, I’m wondering if you carry a rubber duck. It’s about two inches big and half of it is another animal.”

B: “Do you buy gift cards?” (No, you do.)

C: (On switcboard) “Hi, I’m going to give you a number. It’s a USB number.”

D: (On switchboard) “Hello, Miss You-Know-Where.”

E: “This coupon excludes the technology center. Does that include laptops?”

F: (On switchboard) “Do you sell earmuffs with sorority names on them?”

G: “You have a very nice, welcoming smile.”

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